FAQ

Payment:

PayPal is the only accepted payment of method we currently offer. If in the unlikely event that PayPal does not authorize your payment, your order will not be accepted and WFW will not be liable for any delay or non-delivery.


Acknowledgement of Order:

When you have completed your order you will be sent an e-mail confirmation. It will state what the products are on order & the total cost. If for any reason your order cannot be processed, we will contact you to explain the nature of the difficulty.


Shipping:

We offer Flat Rate shipping anywhere in the world:

£2 for your 1st item & £1 for each additional item.

In the U.K your order will be mailed 1st Class, for the rest of the world we use Royal Mail's standard international shipping service.

Items are shipped within 3-days, and you will receive an email to confirm dispatch. 

Any customs charges vary from country to country and we are not responsible for these.


Returns:

If you wish to return an item bought from WFW, we offer a 30 day refund policy (from delivery date) in the U.K, and 60 day policy internationally, providing your purchase is returned in its original condition & still in its original packaging.

We do not refund the cost of shipping nor return shipping. 


Do you sell on eBay?

Sure do, we started on eBay! We're aware that some are more comfortable with doing business there. So check out our WFW eBay store selection & be sure to take a look at our feedback page while you're there. Wherever you make your purchase you will still receive the same high level of service!  WFW eBay Store


Can you make me a custom designed Belt for my figures?

At this time we only offer designs that are available in our online shop.